Koozie Crisis! What’s The BEST Neoprene Koozie?           

by Tim English - VP Superior Business Solutions on July 16, 2019

Keep Cool—Superior Is Here!

Okay, today’s post is kind of a “fun” one, but I think it makes a pretty important point about our company and our award-winning sales reps. And it shows you how seriously those sales reps take their responsibility to find our customers the very best promotional items to meet their needs. And sometimes, it takes a little teamwork to do it.

For background, remember that we have more experience than almost anyone in helping businesses handle projects involving printing and promotional products more efficiently. (We’ve been doing it for nearly 100 years now.) So when one of our reps is challenged to find something specific–say, the best koozies—they rise to (and some would say above) the challenge!

The Great Koozie Caper

It all started with an “all hands on deck” company alert. Okay, to be fair, it was really just a company-wide email. But that email was from Superior Sales Representative Troy Dorstewitz, and it had an interesting subject line:

Koozie crisis – please HELP!

Troy’s email began: “I have a customer looking for a good, mid-range koozie.” He went on to explain that his customer preferred it not to be a bulky, “stand-up” one, but thicker than the 5 mm neoprene koozie Troy had first proposed. And he wasn’t going to let that customer settle for anything less than exactly what they wanted. So, his email continued, “any inside scoop on a custom koozie you’ve sold before and can recommend?”

Almost immediately after he hit send, the Superior cavalry came to the rescue. This time it was Brittney Dudeck, another one of our top Sales Representatives. (And a newlywed, by the way—congratulations again, Brittney.)

Brittney quickly responded with her top pick for a better than standard collapsible koozie and added that that particular brand offered some fun colors, trims and customizing options. She shared with Troy and the rest of the company, that she used to sell a ton of this specific Koozie for boat manufacturer programs.

Now her pick may not be the best pick for every single customer’s specifications, or the favorite of each of our sales reps, but in this case, it gave Troy the direction he needed, to continue helping his customer.

Keeping Cans Cold—and Clients Happy

I’m not surprised it was Brittney with the quick assist in this case. Like many on our team, she is something of an expert on promotional items. But the truth is, this little story is a great indication of how we work as a company, and how you can always find the best koozie – or any promotional item you are in need of.

We’ve got an experienced, winning team of inside customer service people and outside sales reps whose only mission is to make you a more-than-satisfied customer. They’ll all work together directly with and for you. That can mean helping you with ideas and making the best choice from among nearly 2,000 qualified vendors.

We will find you the perfect item with the quality you need at the price you can afford, every single time.

Why You Should “Koozie” Up To Us

We do things like this all the time.

That’s why we’ve earned three consecutive Best of Print and Digital awards based on feedback from our customers.  Our ISO certification means that our systems and procedures are locked in to serve customers. But personally, I think that attitude is in our DNA anyway.

So if you have a burning desire to uncover the best neoprene koozie for your specifications or any other promotional marketing item you can think of (or dream up, for that matter) contact Superior for a promotional product management review.

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