With our customers’ help, we are marking another momentous occasion in the almost 100 year history of our company. It was just July of 2016 when we earned our ISO: 9001-2008 certification. Now 2017 brings a big thank you to our customers. YOU helped us earn the designation of Best of Print and Digital 2017, and you are going to help many other businesses as well.
If you are a part of a business that purchases print or promotional products, send this post to your buyer or CEO. It is that important.
Butler Street, a leading provider of client loyalty research and retention programs, in conjunction with NAPCO Media, Printing Impressions, and Print+Promo, announced its 2017 Best of Print & Digital Award today. We were sworn to secrecy and could not say a word until the official announcement. But we have been bursting with pride since we found out.
This news means that any business operating in the United States that is using print and promotional products, can stop wasting time looking for the best printer and supplier. We offer more than just print. Our solutions focus on ways to save time and money in order to live the good life.
Winning Confirmation from Our Customers
We are proud to win the Best of Print and Digital designation. Winning companies are selected based on their Net Promoter Score® (NPS) – which has been widely regarded as the most accurate leading indicator of client loyalty and future revenue.
Our customer satisfaction and loyalty ranking puts us in the top 1/2 of 1 percent of print and digital providers in an industry of 22,000 competitors.
This win is a confirmation and testament to how good our team is! You always like to believe as a company you are good at what you do, but when you get confirmation, there is a lot of satisfaction…for your whole team.
There’s More In This Win Than Team Pride Though
But the feeling of accomplishment through great teamwork (that I am always talking about in my weekly motivational emails to our Superior staff), is also accompanied by a feeling of thankfulness.
As my brother Bill said, “I’m proud of our Superior team and thankful to our customers. Superior has a long tradition of identifying with our customer needs and acting in their best interests to maximize our customers bottom line by increasing sales or reducing overall costs. The 2017 Best of Print and Digital Award surveys confirms that there is a quantifiable difference when clients work with Superior.”
Our entire Superior family thanks all of our customers for allowing us to provide the print and promotional technologies, products and solutions that help you to save time in order to have an easier and better life; at work and at home.
From the conversations I have had with many of you, and the great amount of time I have spent talking with our sales team and entire Superior family, we all feel that the work we do matters to the lives of our customers. Our work has purpose and we have you to thank for that.
Our customers’ lives are at the core of everything we do and have been for almost a century. We were founded on adding efficiency into the work day in order to save money, time and increase sales; and get folks out the door at the end of the day and on the the things in life that matter most.
Winning the Best of Print and Digital 2017 is a home run for our entire team, our customers and anybody in business that is using print and promotional products.
At the end of the day our business is about relationships and service. We set the bar high and our team hit it.